Monday, November 12, 2012

Public can dial 03-8000 8000 to make suggestions, air grouses to govt bodies

Let start complaining..........

http://thestar.com.my/news/story.asp?file=/2012/11/12/nation/12307259&sec=nation
Public can dial 03-8000 8000 to make suggestions, air grouses to govt bodies


PUTRAJAYA: The public only has to dial 03-8000 8000 for information, to lodge complaints or make suggestions to various government agencies from today.

The number, under the 1Malaysia One Call Centre (1MOCC) initiative, makes it easier for the public to communicate with the agencies under the single point contact concept.

It will be launched by Prime Minister Datuk Seri Najib Tun Razak here today.
Malaysian Administrative Modernisation and Management Planning Unit (Mampu) said with this single number, Malaysians would no longer have to remember or get hold of various contact numbers for their dealings with different agencies.
“Twenty-one agencies have been included under the first phase of the initiative,” it said in a statement yesterday.

“Among these are the Prime Minister's Department and its agencies, Immigration Department, Road Transport Department and National Registration Department,” it added. All other departments and agencies in Putrajaya will be included under the second phase.

“The third phase will cover the entire government department and agencies,” the statement added.

The 1MOCC, a project under the National Blue Ocean Strategy, provides five communication channels telephone, short messaging system, facsimile, e-mail and social media.
Mampu is spearheading the initiative, which also involves the Finance Ministry, Public Services Department, Putrajaya Corporation and Telekom Malaysia.



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